Frequently ASKED Questions
Salesperson: When working at a Goldwagen store, choose the Goldwagen option with the applicable store. If not associated with a Goldwagen store, choose the “OTHER” option and complete the company details accordingly. Workshop: Registrations will be for the Workshop Owners who purchases their Liqui Moly are for those passionate users of Liqui Moly products on their own wheels or chains.Enthusiast: are for those passionate users of Liqui Moly products on their own wheels or chains.
Liqui Moly products have a set amount of points allocated to it. Every purchase of Liqui Moly products at a Goldwagen, or other associated Advantage partner will be added to your profile as seen below:• Goldwagen: Sales will link to your profile automatically if your cell phone number and email address corresponds with the accounting information reflecting on your Goldwagen invoice• Other: Send us your sales by capturing the purchase receipts in order to update the points to your profile
In order to allocate your earned points to your profile, we must be able to reference your purchases by your cell phone number, or your email address you used to registering on the Advantage App.
Credit notes and returned stock will also be updated the same way as your orders or sales. The effect will be a decrease in points on your profile with a reference to the credit note and invoice where products were originally purchased.
If you have enough points accumulated to order the item/s, go to your Cart Icon and choose the reward/s you want. Those points will be deducted from your total and you will be taken through the checkout process. Make sure of your delivery address and voila, your reward is now in the process of being shipped to you.* Note Liqui Moly will not exchange or be responsible for incorrect clothing sizes picked
You can buy at any associated retail partner that is most convenient to you. Just make sure when you purchase Liqui Moly products, you use the cell phone number and e-mail address you registered with on the Advantage App.
Can I transfer my account if I move to another Goldwagen Branch as a salesperson ?
Yes you can the Advantage App works on cell phones and tablets. You can download on any IOS or android device. The app does not support desktop devices.
All your personal details are safe and confidential. For further details please view our Privacy Policy on your profile.
We have a Get in Touch feature on the App.
Yes, Liqui Moly has one of the highest Product Liabilities in the World.
when you get a new phone you will be able to download the app and log in with your registered credentials.
Make sure that you have verified your account and that your email address and password are inserted correctly. You won’t be able to log in if your email address is not verified. Please also check your spam box.
With every update new features are launched and we recommend that your app is up to date at all times to benefit from the latest features.
Please allow the Liqui Moly Advantage app to send you notifications by adjusting the settings in your app store. If you allow notifications to be sent to you, all notifications can be found at the left top corner.
Ensure you request the Salesperson at any associated ADVANTAGE retail partner to open an account on their Point Of Sales (POS) System that reflects the same cell number and e-mail address you used on your App registration. Once the account is open, place all your orders on your account and make sure when you receive the invoice, that your details are correct.
If you purchase from a Goldwagen Great, just make sure that your cell number and e-mail address you used to register on the Advantage App, reflects on your account.If you purchase from an Associated Retail Partner you will have to capture your receipt on the App.
Points are updated on a regular basis. Please give 7 to 10 days for the system to update your recent sales or purchases.
As a Workshop or Enthusiast, your points will never expire. You can accumulate points for a specific reward or redeem them regularly for items you want. As a Salesperson the current incentive plan ends 31st December 2020
The shopping list is our way to help you remember what you want to purchase.
The app has been designed to reward you on Liqui Moly purchases. If you see an item on the Advantage App that you really want to purchase, please inquire through the contact button what the normal cash purchase price would be. This purchase will then run as a normal order through Liqui Moly SA.
All our product information sheets can be found by either scanning the bar code of the product or viewing our catty or search via description in the search bar.
If you are registered on the App and buy at any associated ADVANTAGE retail partner in SA or Africa with your cell number and e-mail on account, you will earn points.
In most cases we have more than 1 one oil that fits the criteria of the vehicle’s lubrication needs thus all the recommended oils are suited for the vehicle. Points are earned from purchasing from an associated ADVANTAGE retail partner
When you claim a reward or place an order, you need to verify the order on your profile before the order placing process is completed.
On your profile under My Order Records you will note the receipts captured to date. You will also see if the receipt was captured, declined or is still pending.
Orders will be dispatched once a month (Mid-month) for all salesman and will be delivered by our courier services/sales representatives upon their next visit to your store.
The oil guide is a quick feature to find the correct application for your requirements, but does not keep any records of previous searches. In your garage, you can save all the information for future use.